iPhone and Exchange Synchronization Problems – Maybe a Solution?

In a previous post, I talked about the problems that I was having getting emails on my iPhone when I was getting SharePoint alerts.  I still haven’t figured out the issue, but here’s something I’m trying to solve it.

My Exchange hosting provider recently pointed out that I had exceeded my quota, so I went on a search and destroy mission.  I noticed that I had about 18Mb of stuff in the sync error folders in Outlook.  I decided to run ScanOST (located in C:Program FilesMicrosoft OfficeOffice12 if you are running Office 2007, and probably an analogous location with previous versions) to clear this stuff out and resolve the issues.

I’m not sure if this will solve my sync errors with my iPhone, but I’m sure that it can’t hurt, and this will also clear up any sync issues for me.  My iPhone is in Boston and I’m in Costa Rica, so I’ll have to report back on the effectiveness of this idea later.

UPDATE 2009-04-02: Alas, no joy in Mudville on this.

UPDATE 2009-07-31: It occurred to me today that this hasn’t happened in a while.  Maybe the 3.0 OS upgrade fixed it, but I can’t say for sure.

iPhone and SharePoint Alerts Through Hosted Exchange

I love my iPhone.  I mean I *really* love my iPhone.  I’ve had it for about a month and a half now, and it is truly an amazing piece of technology and extremely well done.  As most of us who are fundamentally Microsoft folks say, “Microsoft take note”!

However, here’s a little bugaboo with SharePoint that I can reliably reproduce.  I’ve set myself an alert on a SharePoint Document Library on a WSS site.  When I receive one of these alerts on my iPhone through my hosted Exchange account, it comes through fine.  However, from that point forward, the pipe is clogged: no more email messages come through until I delete the alert from my iPhone.  This makes little to no sense, as the contents of an email ought not to make a whit of difference, but I can reproduce it at will.  I haven’t been able to figure out exactly where in the chain that the problem is, but I’m fairly certain that it is in the interaction between the iPhone and hosted Exchange.

Anyone else seen this?

UPDATE 2009-07-31: It occurred to me today that this hasn’t happened in a while.  Maybe the 3.0 OS upgrade fixed it, but I can’t say for sure.